Customer Reviews for Jiffy Lube 433 W KATELLA AVE, ORANGE, CA, 92867-4603

They were very kind and efficient. They did not try to upsell me on anything, they were super honest. I will definitely be returning. I got an oil change and my tires rotated.

Very professional and helpful

Friendly staff....did a good job. Wait time was a little long.

Customer service was stellar

Amazing experience here at jiffy lube , Abraham did an amazing job and has excellent customer service

Good experience at jiffy lube

Profesional service and fast oil change only take a few minutes thank you jiffy lube

When it comes to oil change, you get what you pay for! They check everything!

Staff is super nice and helpful. They answered all my question w/ clarity and didn’t leave any information out without me understanding.

Son muy rápidos amables me encantó el servicio mil mil gracias

We had a great experience at this location. Showed up confident we knew what the issue was and were very professionally taught, by Abraham and Marjori, on why that wouldn't be the issue and shown the real issue. The parts were ordered and work was completed. The shop even ordered an Uber to get me to where I needed to go while they worked on the car. I will say though, they did forget to tighten down a hose clamp properly. This caused a bit of a headache on our way back home. Easy to fix but added some stress to the drive back home.

Staff was friendly and service was quick. Payment was a challenge with Jiffy Lube giftcards purchased through Costco. Corporate or Costco did something odd with the giftcards so they didn’t process easily with the Point of Sale system. Resulted in needing a transaction voided which w/o onsite manager w/ adequate permissions took numerous phone calls. Fortunately was not in a hurry that day but it all worked out. Thanks!

Clean quick and very thorough, great price

Was in and out within 25 minutes. Very friendly staff.

The team at Jiffy Lube was outstanding! The mechanic named Roberto was very very detailed doing the brake fluid replacement making sure the fluid was clear to each wheel. Before arriving to Jiffy lube I was driving my mom's 1991 Honda Accord that is rarely driven. The brakes failed going to an intersection, luckily there wasn't a car coming. I downshifted to 1st gear, put flashers on, and got off the road, and checked the fluid. The level was ok, but it was dark. I called my personal mechanic and he told me to go to Jiffylube and get the brake fluid replaced. They checked the brakes for free, and replaced the brake fluid and the brakes work great! I asked my mom if she ever changed her brake fluid, she said no. She religiously changed her oil, but did not know to change brake fluid. After experiencing a potential accident from brakes failing, I suggest everyone change their brake fluid that had not done so. In addition, remind customers of this testimony that changing brake fluid needs to be part of their maintenance schedule. Also, do you know what to do if your brakes fail? Fortunately I'm an experienced driver and was able to think quick from having a manual transmission sports car, I knew to downshift, and use the emergency brake and turn on the hazard lights.

Profesional, friendly and through

Great service!

No appointment, great customer service, thorough, but not pushy. Would definitely go back.

I recently visited Jiffy Lube for an oil change and tire rotation, and I couldn't be happier with the service! The staff was friendly and efficient, making the entire process quick and hassle-free. They took the time to explain the services performed and even offered some helpful maintenance tips. My car runs smoother than ever, and I appreciate the peace of mind knowing everything is in top shape. I’ll definitely be back for my next service! Highly recommend Jiffy Lube for anyone looking for reliable and professional car care.

Kat did a wonderful job today , my car was in severe need of an oil change but not only did she get that done she also gave me an exact breakdown of other things I needed done to my car with a wonderful attitude / customer service. Highly recommend coming here as I will be moving forward, thank you Kat and Jiffy lube !????

He was VERY informative, told me what was gonna happen before it happened, was very helpful and knowledgeable. Great customer service and attention to detail!

Fast service. Friendly and knowledgeable staff. Overall great experience.

This was my fist time going to Jiffy Lube, and let me said it WON'T be my last. The customer service was great. They were fast and their prices were the lowest that I found.. They inspected my car and gave me a list of everything that it's needs to be done. I really recommend it. Give them a try.

Everyone was welcoming and made sure I was informed every step of the way

amazing experience, Robert was very nice and helpful :)

Was great

Service was fast and simple. Staff was very professional and thorough. Keep up the great job.

The crew was very professional and courteous. I highly recommend them. I had a coupon that helped with the cost. I appreciate that.

It was fast and Kat was awesome at customer service

Fast service first time bringing the sprinter van for a oil change.

?????????? I had a great experience at Jiffy Lube thanks to Robert. I went in for a Driver Vehicle Inspection for Uber and didn’t realize I was missing one of my plates. Robert was kind enough to let me know before starting the inspection so I wouldn’t automatically fail. I quickly went back to get the plate and returned right before closing. Even with the rain and the late timing, he was extremely patient, helpful, and friendly throughout the whole process. I really appreciated his honesty and excellent customer service. Thank you, Robert!!

Quick in and out! Love the efficiency and staff very helpful with any questions. Been coming here for years

Super helpful and efficient staff, didn’t wait long at all!