Customer Reviews for Jiffy Lube 1964 McFarland Rd, Rockford, IL, 61107

Fast service, knowledgeable and the cleanest place I’ve ever been in

Jesse, is a great guy. Was very clear on his reasonings of needing new filters and replacements. Quick and respectful service

Jesse was kind

Great service..took time to go over each area of car with details of recommendation, in and out within minutes

Overall good experience, polite, clean waiting area.

It’s always appreciated when people take pride in their work, and you can tell they do. The whole experience was smooth and stress-free. We’re really thankful for the great service! Thanks Lillian & Jesse! Highly recommend this team.

GREAT EXPERIENCE, VERY CLEAN , FAST , GREAT CUSTOMER SERVICE AND MORE , I RECOMMEND TO ANYONE IN THE AREA

Jesse and JT were super helpful! My engine oil light came on Monday morning and drove straight to the Jiffy Lube. They had my car being serviced within 10 minutes and helped assess any issues with oil, sensors, and possible leak. Very much appreciated their prompt service!

Very professional and friendly. Informative.

Jesse helped me out with a coupon that saved me lots of money! Also very fast service I was in and out!

Service was very fast and the staff are always a pleasure to talk with and very kind.

Excellent service!

Today was my first time here and Robert was so kind to me and explained everything in a way that was sincerely helpful (instead of condescending or patronizing like some auto places) along with direct pricing that clearly was not trying to scam the customer. He also was not pushy at all and made it so that I could do what I could afford today, plus make a plan for getting the rest done over the next few months. In other words- GIRLIES YOU'RE SAFE HERE ?? And this is all just a bonus to the speed, cleanliness, and atmosphere they all seem to maintain here.

Excelente servicio ??

Oil change

Quick, easy, and friendly service. The price was the same as most other places, which is fine. I will definitely return to this location again! :)

Great service,and friendly people

This place continues to be the most reliable for me, excellent service, always fast. Thank you.

Fast and good service.

The employees did a great job! Thanks, Guy

Good communication.

Quick service

Always EXCELLENT service!

The price changed from what the online said to what was charged. And being charged for shop supplies is crazy. When the parts cost a fraction of that and Labor isn't $1000

Fast and friendly

Always fast, honest, and good customer service.

Quick service. No overselling.

Robert and crew were awesome! Had no problem accommodating my vehicle, were fast, professional, and extremely nice.

They are always so nice and helpful. I always recommend them to my friends and family. Thank you so much for always helping me!

Joe was super helpful! I appreciate the good work guys! I will be back!