Customer Reviews for Jiffy Lube 3421 Grant Line Rd, New Albany, IN, 47150

Phenomenal service . Made me feel mighty welcome. Definitely will be back soon.

Very nice people

I gotta say, I like how they are thorough. And this place is way cleaner than other garages!

Supper awesome! Both the tech and manager were helpful. Didn't even know I needed a new air filter

Eric was great and took care of my Volvo and solved all issues.

Will be back. Great customer service!!

The staff was extremely professional and polite. Dawni especially was helpful and polite, she helped us with everything we needed to know and was extremely helpful. She got us in and out with a great price and I will definitely be returning!

Favorite jiffy lube by far helpful,quick, and they even game me some water!

Very professional , friendly and efficient. I will be coming back ??

Great experience very kind and professional interactions with Staff Eric, Mackenna, Trevor, and Dawney were excellent.

Conner and Erin were awesome!

No complaints! Quick service, friendly staff, highly recommended.

Hands down the best customer service ive seen in this type of business located an issue fixed and did it all with a smile, everybody deserves a raise lol but seriously outstanding people &business

This place is so good...Eric and Josh helped me a lot and they are nice

Quick open on a Sunday thanks for help

Nice place to get your service, best place in the area. Thanks for your great attention and professional service.

Great oil service and brake service.

Mackenna and Dawni were a great help today! Got me in and out

Always excellent / actually care about their work.

Friendly staff and helpful. Quick oil change

It meets what I need.

Cant believe how amazing everyone was!! Quick efficient and so polite. One guy even donated a kidney to my brother steve!! We are so excited steve will get to celebrate another Christmas this year!! Thank you jiffy lube ! Thank you for the gift of life !!

Everyone was so kind, prompt, and courteous! Special shout out to Josh, Eric and Dawnie!! Definitely recommend this team for oil changes and tire rotation.. in and out within 25 minutes.

Was headed to Walmart for a new battery and noticed Jiffy Lube did batteries too so I pulled in. They weren't 'Jiffy' because of where and how difficult it was to install the battery. I also had an oil change and new wiper blades and new air filter and they were friendly, efficient and understanding about costs. I appreciated their help and their expert advise concerning other needed work. Thank you.

Excellent fast service

Great service fast and friendly

Exceptional service! I was in and out in no time for an oil change and tire rotation. Dawnita was so kind and friendly. She took good care of me.

The staff was friendly and informative. I really throught they did a professional job. Makenna was honest and fair and did a great job.

My first time here. Great experience and fast service . I’ll be back.

Great service and willing too help you with anything you need and will be honest with you about the services they offer you for your car. Great people

Great service. Fast, kind an professional. Highly recommend it.

Good

One of the best customer experiences I've ever! I got in quickly......and got out quickly. I'll go back again!

I always have a great experience at this Jiffy Lube. The entire team is incredibly friendly, welcoming, and you can genuinely tell they enjoy working together — the positive atmosphere really stands out. A special shoutout to David, who is always polite, kind, and professional. He consistently goes out of his way to make the experience smooth and stress-free. I also really appreciate that they don’t overly push unnecessary services or try to upsell you on things you don’t need. They explain recommendations clearly and let you decide, which builds a lot of trust. Quick, honest, and pleasant service every time. Highly recommend this location

Very professional clean place to get your oil changed staff was pleasant to work with.

Top shelf service director Dawni service Shawnathon

This place rocks! They were super accommodating and got my truck done fast and right! Highly recommend this place to anyone. David was great! And the rest of his crew!

Great experience workers are great, service is great & work was amazing.

Excellent experience although a bit o. The pricey side

I cannot say enough good things about this Jiffy Lube location and their incredible team. Samantha, Connor, and everyone there went above and beyond to help me when I truly needed it most. I was out of town, caught in a snowstorm, and having car trouble — a stressful situation to say the least. They took amazing care of me, fixing my frozen windshield wiper fluid, filling all my tires, and making sure my car was completely safe before sending me back on the road. Their kindness, professionalism, and attention to detail gave me so much peace of mind. Samantha and Connor were both patient, knowledgeable, and genuinely caring. You can tell this team truly values customer safety and service. I’m beyond grateful for their help and highly recommend this location to anyone. Exceptional service all around!

Great service and very courteous!