Customer Reviews for Jiffy Lube 801 LANE ALLEN RD, LEXINGTON, KY, 40504-3605

Very polite and courteous, completed my oil change within 15 minutes of pulling up.

Very good service very professional and nice to me and good customer service

i went cause my window wouldn’t come up, charles was really nice took my car in and had me in and out in less than 30 minutes!

The lady’s that work there are great and extremely informative, will always be my go to place!

Super fast and friendly staff very thorough

Stopped by for an oil change and was impressed by the fair pricing. They even honored a coupon I found online, which made it a great deal. The service was top-notch, and the staff was friendly and knowledgeable. This will definitely be my new regular go-to place for maintenance.

Great customer and vehicle service very easy to work with.

They always do a great job! Very thorough and wonderful customer service. I appreciate the work they do. I’d say they are the best in Lexington.

Always friendly and courteous , very knowledgeable , and got work done professionally and in great time. I highly recommend them.

Very dependable, as my sister and I both bring our cars there. The team is superb, -- especially Lili (according to the receipt), she's very easy to talk to... And her and the team are knowledgeable ??: Lili very honestly (without being pushy) told me about break work due soon and I feel confident to set up an appointment just as soon as I can. Definitely will go again ??.. well hopefully after the next appointment, it will be a little while but very pleased and recommended. And they didn't pay no mind to my messy car.. sorry ??!

Amazing service every time I go.

Jiffy Lube is the only place we go and more specifically, the Lane Allen location. Customer service is exceptional and staff are very knowledgeable.

Always quick, couteous, and thorough.

Staff polite, competent and a pleasure to work with.

Wow! I pulled up at 7:45 on 2/10/26 and the sweet female offered 5 star service. My car was overheating and leaking coolant. I have had VERY few issues with my VW and wasn't sure what was going on. She and her team looked for the leak and diagnosed my issue. I was so impressed with her attitude and helpfulness.

Lili worked on my car and she is the best mechanic I’ve ever she always get me right

Exceptional servive and staff, I pulled in due to a tire pressure reading low and broken head light. They fixed both within minutes, very kind and curteous. I left with all issues resolved.

Great service and great help from everyone here on staff. Did what I asked and even offered a discount for next time. Can't ask for more than that. BEST IN TOWN!

Great shop! Very professional and now offering many other services. From brakes, tune ups and system upgrades.

Great costumes service

The team here was super kind, efficient and diligent with their work! I would recommend this location for your car troubles! They did a through diagnostic and only replaced/fixed what they deemed necessary!

Charles always takes care of me when I need work done

Nice spot. Good service. Nice people. In and out without issues. No complaints!

The two young women who serviced my vehicle went above and beyond with their efforts. Stayed past closing hours to get the job done even after being understaffed all day. Thanks to them I can get back to work tomorrow! Thank you!

Great Service By Theo Himself!!!

Brought in just recently acquired 2024 Ford Maverick with only just over 10,000 miles for first oil change. "No fuss, no muss" as friendly staff efficiently performed the service--could not ask for more.

OK, first and foremost this is the most amazing experience I have ever encountered getting an oil change.LILI and Rowan went above and beyond like this dynamic duo is the definition of customer service. I have never felt more comfortable more confident and understood. Exactly what was going on with my vehicle in my entire life if I could give 1000 stars I would give 10,000 stars These two need a raise!!!!!!!

Manager very professional...great customer service...from bay to counter.

I came for a simple oil change. The staff informed me I had a bigger problem and was shown that a hose busted then I seen the smoke. He walked me through the issue and told me if I was to drive it my engine would shut off! Long story short Charles and another staff member stayed two hours after closing to resolve the issue and I’m forever grateful! He truly went above and beyond to help in the best ways that he could. I’ve never had a bad experience when I come to this location. It’s always excellent service and highly recommended.