Customer Reviews for Jiffy Lube 1316 MERRITT BLVD, BALTIMORE, MD, 21222-2108
Customers at Merritt Rd | Dundalk talk about:
Customer service
Service speed
Trust
Value
Affordability
Anthony J.
Mar 10, 2026
Christine T.
Mar 08, 2026
Quick and easy. The technicians were helpful and professional.
Bernadette W.
Mar 08, 2026
The service was quick and everyone was pleasant. I will be going back.
Tammy T.
Mar 07, 2026
Good customer service
Just H.
Mar 07, 2026
Shayne S.
Mar 06, 2026
Went for oil change. Fast service. They told me about issues my car had. Topped off all fluids. Said my transmission was completely dry....???. (I may be a girl, but with no tranny fluid I would never have gotten there). Had no problems with my transmission But they were quick and even vacuumed my car. May go back, may not. Not sure it was worth $90
Judy R.
Mar 05, 2026
All of the staff was super friendly. They immediately told me what I needed. I was in and out within 20 mins. Loved the staff there.
Jordyns A.
Mar 03, 2026
Sarah J.
Mar 03, 2026
Colada P.
Feb 26, 2026
Giddel C.
Feb 26, 2026
Demasiado amable!!!
Catherine N.
Feb 25, 2026
They explained everything to me that I needed done and gave me options. Very polite
Ifti K.
Feb 25, 2026
Mauricio C.
Feb 24, 2026
Tammy W.
Feb 23, 2026
This Jiffy Lube was the best I have ever been to!!! They came out and greeted me at my car, they got me in quickly, diagnosed my concerns quickly, found a coupon for me for the wor I needed to be completed and they got me out the door in a very reasonable time frame! They were all so nice!!! I really appreciated it! Will def be back!!!!
Sean G.
Feb 17, 2026
Service was super fast and professional.
grace M.
Feb 15, 2026
Always a pleasant experience, the guys are always nice and educate me on things about my vehicle.
Steve H.
Feb 12, 2026
They were great, very friendly and knowledgeable and they had me in and out in less time than they originally said , Will definitely be going back
Rocco L.
Feb 11, 2026
Very nice people, they do very good work!
Kim D.
Feb 11, 2026
Great customer service. I was in and out in 15 minutes.
Kimberly L.
Feb 06, 2026
Excellent service! The technicians were friendly and professional!
Steven Y.
Feb 04, 2026
Took good care of my car
Alphonso H.
Feb 04, 2026
Great customer service fast and speedy prices was great I'll recommend other people to come to this location thank you again for your service
Gregory Y.
Jan 30, 2026
Quick and efficient service!
Tim B.
Jan 30, 2026
Quick friendly and great service!
Annette D.
Jan 29, 2026
gloria G.
Jan 23, 2026
Surprised by how welcoming the 4 gentlemen were, the great service & efficiency & their smiles Made My Day!
anthony R.
Jan 23, 2026
Customer service was great
Dajanai M.
Jan 22, 2026
Better experience than previous experience at other Jiffy Lube locations. Overall respectful of customers time and money. Will return for future service.
Charletta J.
Jan 21, 2026
Carrie S.
Jan 18, 2026
Very friendly nice men! However, $60 for a cabin air filter ?? and it was cold in the waiting room.
Keith B.
Jan 10, 2026
renzo V.
Jan 09, 2026
Terri F.
Jan 06, 2026
Amy M.
Jan 06, 2026
Everyone was so helpful and friendly and oil change was quick!
Ashley O.
Jan 02, 2026
Super fast, no wait, everyone was really nice!
Mike W.
Dec 31, 2025
Good
Gloomy G.
Dec 31, 2025
Always fast and great service. The guys there are always polite and kind. Only place I’ll take my car for oil changes.
mikey K.
Dec 29, 2025
Great team! Quick, efficient and respectful! Highly recommend!
ZLynnette
Dec 27, 2025
J. T.
Dec 23, 2025
Ian M.
Dec 23, 2025
The people who worked there were so generous and welcoming. I met Sam at the front desk and he was amazing. The whole crew made me feel comfortable and confident they were taking care of my car. I will definitely be back. This is how all Jiffy Lube’s should be run. Thank you and Merry Christmas!
Chris M.
Dec 20, 2025
Chelsea M.
Dec 18, 2025
Went for an oil change this morning as I had gotten a coupon for $20 off an oil change. All the gentlemen in the store were very kind, helpful, and informative. Their process was very efficient and moved quickly. I was in and out in less than an hour. I will be back after the holidays to complete the other filter change recommendations that the gentleman who worked on my car suggested.
Moses A.
Dec 18, 2025
They didn’t allow me to spend unnecessary money Thank you so much
connie M.
Dec 17, 2025
Thank you for your service.There was no line and Everyone was great.They also put air in my tires for me.
Richard K.
Dec 14, 2025
Everybody’s Very cordial and professional. I was approached by someone to have my brake pads replaced and was told that he was gonna go get them for me when I was there just for an oil change… If I were an inexperienced customer, I May have inadvertently agreed to having them replaced hence paying in excess of $549 on top of an oil change… That wasn’t cool other than that I’ll keep coming back
Ronald D.
Dec 13, 2025
I've been to this particular Jiffy lube multiple times and have had great service each time - no complaints from me - the service is professional and the people there are very knowledgeable in their field - awesome job and I recommend others to go there - fast and reliable and honest with you what needs done to your vehicle
Dawn T.
Dec 11, 2025
Ravmoshe
Jul 10, 2025
Fast service. Very knowledgeable about the vehicle. Very professional. Veterans Discount.