Customer Reviews for Jiffy Lube 1005 SE Cleveland Square Loop, Bend, OR, 97702
Customers at SE Cleveland Square Loop talk about:
Customer service
Service speed
Trust
k
May 06, 2025
Jessica S.
May 06, 2025
Loved this Jiffy Lube! I was greeted by Kyle with a smile, who was super kind and fast with check in. He answered all my questions. He even pointed me to Too Sweet Cakes next store to get some great coffee. Highly recommend anyone to getting coffee there while you wait. They do provide free coffee in the office as well, but if you want a special treat or have kids with you, head next store. For checkout, I was helped by Jenae. She was super knowledgeable and helpful. She even had a difficult customer and knew just what to say and do. Super professional. The service was super fast, about 15min. The building seemed very organized and clean. Highly recommend this place!!!
Bend L.
Apr 23, 2025
Friendly and professional staff.
Shawna B.
Apr 02, 2025
Janae was great! She was friendly and explain things in a way I could understand. The service was quick, but they didn’t vacuum my car or clean my windows like they usually do.
Orlando A.
Mar 30, 2025
mayra O.
Mar 25, 2025
Been using them for 30 years only 10 in Redmond and bend and I love the managers
Ruth H.
Mar 19, 2025
Karen G.
Dec 27, 2024
What a top notch service!
Matt R.
Nov 27, 2024
I always have a good experience at Jiffy Lube. But the service I got today at this location was extra special. They were so fast, so knowledgeable, so friendly, and so helpful. I already liked Jiffy Lube, but this location is excellent.
Brian G.
Nov 20, 2024
Emily N.
Nov 11, 2024
They were very kind and very efficient. I didn't wait long and they were nice to my dog and me while we were waiting.
Jenny H.
Oct 31, 2024
Great, quick, professional, helpful and they all seemed to enjoy their jobs! What an unexpectedly pleasant experience !
Angela R.
Oct 15, 2024
Fast professional and very thorough! Excellent manager, love that she handles business and steps in when needed. She does it all!
Sandy A.
Oct 02, 2024
Excellent customer service
Detweiler P.
Sep 18, 2024
Christine S.
Sep 18, 2024
Great team of people! Very helpful and efficient. Typically go to Redmond so was a bit nervous to try a new location but they were outstanding with zero complaints maybe aside from trying to pull in was a bit confusing but that’s just the way of the roads in Bend.
Sherri F.
Sep 16, 2024
Jeff Lube Bend..I highly recommend. Great service. Very professional staff
Precision C.
Aug 27, 2024
William B.
Aug 17, 2024
Janee, Eli, and the whole team there did an absolutely wonderful job! They were all extremely friendly and went above and beyond my expectations! This will be the only spot I get my oil changed from now on.
James G.
Aug 01, 2024
The crew did more than just an oil change. They identified a problem with my battery that I wasn’t aware of without being asked to look at the battery. Appreciate the extra effort. Very well done!!
jessica M.
Jul 25, 2024
Super friendly, knowledgeable and understanding - will totally be back. Highly recommend.
Shirley C.
Jul 23, 2024
Done in a Jiffy! Great customer service.
Eldon M.
Jul 21, 2024
Very friendly, knowledgeable and cost effective compared to $120 plus oil changes nowadays. They were aware of the specific things to check on my Adventure Van. Didn't push sales. Just let me know of the status. Adjusted my tire preasue, cleaned my windowswas and out in a Jiffy!
Kate H.
Jul 19, 2024
Janay is the best! The employees who change my oil are quick and efficient. Thanks Jiffy Lube
Bethel S.
Jul 16, 2024
I bring my work car here for service and I am so pleased with them. I can usually get in and out fast! Janee always remembers me and is so personable, love that. I’m a happy customer.
Austin B.
Jul 16, 2024
Great staff, had what I needed, quick fix, simple process. Had me back on my way in no time. Clean nice waiting area, too.
Mike B.
Jul 13, 2024
Gabe H.
Jul 09, 2024
Dan, Javi & Janee ????????
Jack N.
Jun 12, 2024
Warp-speed service, no upsell, and a coupon!
Melissa K.
May 09, 2024
Fast service and excellent customer service. Best in town!
Ariana R.
Feb 19, 2024
Always go above and beyond! Also, I frequently see the owner at each location which makes me feel good about where my money is going. I hope the techs are paid well because they do a good enough job I tip them!
Dakota C.
Feb 04, 2024
Colter F.
Jan 17, 2024
Thorough
Keith M.
Dec 14, 2023
Ethan C.
Dec 01, 2023
I only got an oil change, but everyone helping me was super nice and they even told me I had a slight, but not major, problem with my oil drain thread and a general estimate of when I needed to get the problem fixed. Really good nice people that work there
Jose M.
Nov 28, 2023
Jakob B.
Nov 05, 2023
Excellent oil especially the blend, great service for sure. They are very attentive to random things on your car, I would recommend this crew, they do a good job
John C.
Oct 31, 2023
Fast and reasonable service.
Cristal D.
Oct 10, 2023
Had Signature Oil Change and Transmission flush and fill done. The guys there are always courteous and friendly. I love that I can pull into any Jiffy Lube anytime, anywhere for a Signature Top-off in between Oil changes.
Amanda G.
Sep 29, 2023
Great service, the employees are very friendly and helpful and most importantly fast. Would absolutely recommend this location as the place to get your oil changed! They vacuumed my floor boards and washed my windows as well. Thank you for your hard work!
laura D.
Sep 01, 2023
Great, efficiently good service! They thoroughly check and fill everything. Was in and out under 25 mins and the price is about the same as other places I've gone. I think I'll stick with these guys and gals tho. Good customer service is a big deal to me and they always deliver. Good job guys! ??
Cindy R.
Aug 13, 2023
Fantastic service ! I had my fluid levels checked in the Portland area before heading over to a Bend. First day there: warning light and oil puddles under car. Bend JL techs discovered that the oil fill tank cap had not been properly secured and had popped off, spewing oil all over the engine compartment. They searched high and low for the cap, finally spotting a tiny edge of it from the underside of the car. Refilled oil tank, replaced cap, checked other fluid tanks and sprayed off the engine, advising me to have the engine detailed when I got back home. (Portland area JL, BTW, agreed to reimburse me for the detailing) But it is the Bend team that were the real heroes for me that day, fixing the problem, making sure I could safely drive, and saving my vacation with my kids. They are skilled, professional and personable and dedicated. I highly recommend them; they would absolutely be my go-to car service provider if I lived in the area. Thanks again to this Bend team. They are the best!
Bianca M.
Jul 20, 2023
Ótimo atendimento.
Josh U.
Jul 11, 2023
Larry W.
Jul 11, 2023
I used to go to Oil Can Henry's. They were all about service. Cleaned windows, air up tires, checked turn signals. Then Vavoline bought them and canceled all the extras. Tried Jiffy lube and they're still about service with the extras for the same price as Vavoline. Buy Jiffy Lube.
Chris B.
Jun 26, 2023
This Jiffy Lube is ran well. The employees are experienced, super polite and customer centric. They don’t try to oversell services and are honest about the ones you should get. They also cleaned all of my windows before I left. They also gave my dog a treat!
Amy M.
Jun 23, 2023
James and Javier were so professional and welcoming! What a great jiffy lube experience!
Heather L.
Jun 06, 2023
The employees are kind and knowledgeable.
Evan W.
May 10, 2023
Fast friendly service. Explained things well. Satisfied with my experience
Nick A.
Mar 11, 2023
Great and honest service didn’t try to upsale me. The guy in the Red Beard is awesome