Customer Reviews for Jiffy Lube 5248 FM 1960 RD W, HOUSTON, TX, 77069-4402

Customers at Fm 1960 Rd W talk about:

Customer service

Service speed

Trust

Workmanship quality

Affordability

Angie Z.

Mar 08, 2026

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Brandon Assistant Manager is a very professional he apologized to me it was taking longer working on the other car before me. I do understand I was very patient. He came to me and ask if we need water. We said yes! Great services from the staff and Brandon. Definitely I recommend to come to see him for oil changed or other services . Thanks Brandon!!!!

E. T.

Mar 07, 2026

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The crew that serviced my 2010 Ford F-150 were awesome. They were extremely knowledgeable and professional. They were also polite and offered me a bottle of water as I waited. I had my engine filter replaced as well as an oil change. I am definitely going back to have my coolant system flushed and refilled next week. They also gave me a 25% Veteran discount. This was my first time going to Jiffy Lube and now I am a forever customer. Thank you guys!!! ??

Kirk H.

Mar 05, 2026

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Always convenient without sacrifice and quality. Buchanan gave me a good breakdown on my vehicle and some great options. Never any complaints for this location.

Donte J.

Mar 02, 2026

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Anissa D.

Mar 01, 2026

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The staff was extremely friendly and professional. The service was great. Excellent Customer Experience!

Emad E.

Feb 25, 2026

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I love this place so much usually I get skeptical when I get a oil change but I swear these people are the most honest people I’ve delt with only location I get my oil changes from

Janiaya G.

Feb 21, 2026

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Went for an oil change & received so much more. Great service, knowledgeable staff! Larry was straightforward

Mary R.

Feb 21, 2026

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Nice attendants!

Igor M.

Feb 17, 2026

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Dr. H.

Feb 17, 2026

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All of the staff, most importantly Debbie and Brandon gave fast and first-class customer service! Thank you!

Arianna M.

Feb 16, 2026

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Very kind

Foxx L.

Feb 16, 2026

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5 Star service be back on the morning for a tune up and rear brake change..

Evan S.

Feb 16, 2026

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Sharon A.

Feb 15, 2026

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Wendy B.

Feb 15, 2026

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Ziena W.

Feb 12, 2026

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Customer service was excellent and service on my car was quick and efficient.

Joe L.

Feb 12, 2026

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Claudia C.

Feb 09, 2026

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Personable Service attendant and a reasonable wait time. It was a pleasant experience.

Steven R.

Feb 08, 2026

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Overall a good experience but I had to wait a couple of hours for them to get parts from a store.

Angel L.

Feb 08, 2026

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Larry was great and informative but not pushy.

Jay

Feb 06, 2026

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great customer service got all my maintenance done in way less time than was expected honestly great service highly recommended!!!!!

Mario A.

Feb 04, 2026

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Grat place, guys very communicative, and informed me what i need to watch accorfing to tge miles. They actually fid above and beyong their job. Thank you,

lilian S.

Jan 29, 2026

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Amazing customer service from the moment I got there till the very end. I didn’t catch the gentleman’s name but 10/10 personality!!! He assisted me with so much and I am truly thankful for his assistance everyone there was so nice! Would recommend this jiffy lube !!

Andranique K.

Jan 28, 2026

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Quick battery change and installation . Great price

Ibrahim J.

Jan 24, 2026

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Great experience at Jiffy Lube. Fast service, excellent customer care, and they checked everything on my car. Thanks to the whole team, and special thanks to Mr. Sarmad Mahmood for the recommendation. Highly recommended.

Sharel G.

Jan 22, 2026

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I went in for an oil change and wiper blade replacement. I was in and out in no time.

Barnette B.

Jan 19, 2026

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My service was good, it took longer than expected. There was a little hiccup after my service of my oil change and brake fluid, but they handled it and I was pleased.

Omark Z.

Jan 18, 2026

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Excellent service

David C.

Jan 17, 2026

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Canden M.

Jan 13, 2026

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Brandon & Kevin was very enthusiastic workers. I appreciate there energy, best experience I've had a a car shop

Gary A.

Jan 12, 2026

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Very professional and fast

Antonia C.

Jan 12, 2026

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Wong Y.

Jan 12, 2026

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I went in for my annual inspection today, the service was exceptional! Brandon L. took care of me and went way above and beyond what I expected for a quick oil change/inspection place. Clean facility, quick service, friendly staffs! Definitely be coming back next time!

Angela H.

Jan 09, 2026

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Always fast and professional!

ROD B.

Jan 08, 2026

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ComTam

Dec 31, 2025

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Car inspection for sticker renewal - fast and friendly.

Dulce H.

Dec 30, 2025

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always a great experience, staff is nice and will answer any question you have

Heath E.

Dec 30, 2025

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DeVante L.

Dec 27, 2025

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Fahad S.

Dec 23, 2025

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They made me feel so welcome and loved. I work in the office building that shares their parking lot. I am a transgender woman. They used all the correct pronouns my preferred name and I didn't even have to say anything about it. Excellent work they have been taking care of me all week.

Town M.

Dec 19, 2025

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Cindia M.

Dec 18, 2025

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Muy eficiente todos los muchachos muy atentos muy buen servicio y profesional me van a volver a ver frecuentemente por qué quede encantada Amo este Jiffy Lube

Dora M.

Dec 16, 2025

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Good

Jacqueline D.

Dec 13, 2025

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Excellent service! Our Store Manager, Erica is always friendly and very helpful! She has great people skills! We will keep coming back to this location it is excellent for us!

kal L.

Dec 12, 2025

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Everyone was courteous, respectful and helpful. Took care of the oil change in a timely manner.

Lilin R.

Dec 11, 2025

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Good

Sseko K.

Dec 09, 2025

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Very professional.Great customer service

Black W.

Dec 06, 2025

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Nancy Q.

Dec 06, 2025

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Nailz Y.

Nov 15, 2020

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The WHOLE staff was friendly!