Customer Reviews for Jiffy Lube 3076 W. UNIVERSITY DR., MCKINNEY, TX, 75071
Customers at W. University Dr. talk about:
Customer service
Service speed
Trust
Value
Workmanship quality
Mya A.
Mar 12, 2026
Helpful staff and excellent service
Christi H.
Mar 08, 2026
Excellent service. Very knowledgeable. Great 1st experience. I would highly recommend this jiffy lube location. Thank you so much for getting everything done so quickly and getting me back on the road. The manager at this location is 10 ??.
Khris O.
Mar 07, 2026
I had an amazing experience with the staff at this location on Wednesday. I went in for an emission test and they got me in and out at a reasonable price. I am truly grateful to have been able to easily cross this task off my check list. 10/10 recommend for emission testing and pro tip to keep in mind - emission technician arrives at 9AM!
Michael O.
Mar 05, 2026
I’ve never had this great of an experience with an oil change before. The staff has been kind and professional. Super fast but thorough. Highly recommend!
Melani S.
Mar 04, 2026
Very polite and quick and pleasant experience
Susan B.
Mar 04, 2026
It is very clean. The mechanics were honest and didn't try to sell what you didn't need, but let you know if there is something that should be watched and repaired in the near future.
Gabriel G.
Mar 04, 2026
Excellent service, extremely profesional, and very honest.
Tina R.
Mar 04, 2026
They were amazing and went above and beyond! So fast too! My new go to!
Breanna H.
Mar 03, 2026
Everyone was kind and helpful and the service was a quick in and out.
Cameron C.
Mar 03, 2026
I decided to go to this Jiffy Lube for an oil change today, and was met with prompt service, a clear explanation of services and costs, and a willingness to work with me on bundling some of the required services to help mitigate costs in this trying economic climate. The car runs better after the service, which was the expected result - and I appreciated the kind customer service provided to get to that point. Would go there again.
Jared P.
Feb 25, 2026
John and Leslie gave me a full breakdown of what my car needed and were very professional and courteous.
Nichole K.
Feb 25, 2026
Super fast and efficient.
Hay K.
Feb 24, 2026
The stuffs were friendly and got inspection done in 20 minutes. I would recommend.
Kasandra J.
Feb 23, 2026
Went in for a spark plug change and everyone was super nice! They were very thorough with explaining the price (which was very reasonable!) and had exceptional customer service skills
Denyce V.
Feb 23, 2026
quick and easy! super friendly and even gave me a duck to add to my jeep ??
D B.
Feb 22, 2026
Chris
Feb 21, 2026
Greg S.
Feb 16, 2026
The staff there is very respectful and the place is very clean. Will becoming back.
Jerry C.
Feb 15, 2026
Gabe N.
Feb 15, 2026
John was super helpful and offered lots of different options for what all I needed done. His crew was all very respectful and friendly. I will be back. 10/10 recommend this place!!
Luanne S.
Feb 14, 2026
Brett V.
Feb 14, 2026
Took my wife’s van for a state inspection. They were quick and efficient. Recommended a couple of maintenance items that I was unaware of. I declined because I do my own work but their prices were reasonable for those who don’t. Excellent customer service. I will be back to this location.
Melody B.
Feb 14, 2026
They did a fantasuc job they went above and beyond in my eyes.
Erica P.
Feb 12, 2026
Amazing service quick friendly and not shy at all. All recommendations were much needed. John the manager was a perfect representative ice jiffy lube.
andreas H.
Feb 12, 2026
Great place to get oil changed and other services. Friendly staff and honest would highly recommend.
Al M.
Feb 11, 2026
Very thorough detailed service, and all in a jiffy as usual!
Honest A.
Feb 09, 2026
Treva W.
Feb 07, 2026
Excellent customer service- very helpful!
Leslie
Feb 05, 2026
I always bring my 4Runner here and Leslie always takes great care of us. The whole staff has great teamwork and I literally wouldn’t go anywhere else! Thanks guys!
Tyler O.
Feb 05, 2026
Leslie is the best! They always take great care of us here highly recommended :)
Glen B.
Feb 03, 2026
Very thorough, friendly, and extremely courteous. Would highly recommend this location. We will definitely use them in the future and recommend you do so, as well.
Junhyung K.
Feb 03, 2026
All staffs are so kind and professional. Waiting area is clean and cozy. Service was finished very quickly.
Erin W.
Jan 31, 2026
Great customer service. I always feel taken care of here .
Judy D.
Jan 31, 2026
Fleuretta T.
Jan 31, 2026
Jiffy Lube is the best oil place ??
Yanet A.
Jan 30, 2026
Matt R.
Jan 30, 2026
HP S.
Jan 30, 2026
Everyone at the location on Highway 380 next to Costco was exceptionally kind and patient. They consistently showed understanding and attentiveness, making the experience truly considerate and welcoming.
colleen A.
Jan 23, 2026
I had a state inspection today, and it was done in 15 minutes. Very quick and efficient!
Denise J.
Jan 21, 2026
Very efficient friendly and quick.
Christopher S.
Jan 20, 2026
Great customer service and support and didn't try to sell me anything I didn't need and just cleaned my air filter out himself instead of charging me. I couldn't be happier and will be returning for a full tune up due to the price difference I was quoted at other shops.
Colleen R.
Jan 17, 2026
Jenai T.
Jan 17, 2026
I can’t say enough good things about this place. Super professional, try to save me money, do a great job with my car. I won’t go anywhere else, even after I moved a little farther away I still come here for an oil change. Great job guys!
Sizer C.
Jan 16, 2026
Awsome
Teada D.
Jan 16, 2026
Our family just moved to the area from out of state and have had a lot of issues with drivers being territorial and aggressive, even with three kids in the car. The crew at Jiffy Lube was so efficient, friendly and kind to check all our fluids and even helped us put on our Texas plates/sticker. Saved us so much Time with three young kids. You appreciate all the people that help your family would definitely recommend. Thanks again guys!
Adim R.
Jan 10, 2026
I have been coming to this location for a couple years… I could care less how long the wait is because the staff is amazing. I’m always so impressed by how well this location is ran and how well they do with the customers. 6/5 stars. Thank you!
David E.
Jan 10, 2026
Good service
Scott B.
Jan 08, 2026
The staff was helpful and professional. They got my oil changed and tires rotated very quickly
Ken K.
Jan 07, 2026
Immediate cordial welcome followed by assessment and recommendation of service.
Curtis P.
May 12, 2022
Adam was super helpful and making sure I knew all the options to choose from.