Customer Reviews for Jiffy Lube 1229 COIT ROAD, PLANO, TX, 75075

I came here for an oil change and state inspection, and was pleasantly surprised at how nice the staff was. Especially the manager, Matt. They seem to actually care about their customers and don't try to rip them off by suggesting services that aren't needed. This location is a bit of a drive for me, but I'll be coming back because of the great customer service.

I’ve been to a few different Jiffy Lubes but this one here with the Manager Matt. Awesome service and fast service. I went today for an oil change although the weather has been crappy today these guys still made it happen fast. Thank you. I appreciate Matt also telling me some maintenance tips about my engine and telling me to come back every 2 months to get topped off for my oil and other fluids due to me having a Hyundai. Thank you Matt.

Great crew! Super friendly and quick! Would go back to this location!

Great and fast service! Friendliest staff. Discount for Plano ISD employees.

Great service

I stopped at a busy hour today and my four tires needed air and Coby was helped me quickly and with a smile. Thank you.

Great service, always willing to help. I like going here.

Super fast inspection. Staff is friendly and knowledgeable.

Car inspected

Great service! Super friendly staff!

Quick and courteous service

Excellent customer service with Tony, John and Matt. Definitely recommend!

Great customer service and I will definitely be back

They don't push unnecessary sales. Clean and quiet wating room.

Gavin is great! He was so helpful and knows his stuff! I will definitely come back!

John, Tony, and Matt were all very nice and welcoming! I will definitely come back to this location!

I usually get my oil changed at a place close to my home. I stopped at a different JL location while running errands and was told it would be about a hour wait, but that I should try another location “down the street”. The second Jiffy Lube location was fast and friendly! Colby and Gavin both gave costumer service above and beyond what I expect these days!! I had a 20% off coupon and Gavin said “I’ve got a 30% off for you!” Although this location is not near my home, I will be returning to this location of Jiffy Lube!

I always use this Jiffy Lube in Plano. In and out in less than an hour. Transparent with the services and costs. Would recommend this spot

Always very friendly, professional, and quick service!

The staff here are extremely polite and take care of you with true care, as if you were part of their family. I have brought my car here three times, and every time I have left extremely satisfied. Thank you for taking care of us! God bless

Always a pleasant and professional experience

Very friendly and they treated me like they do my husband. Not trying to sell me something I didn’t need.

Richard and Matt did a great job and were fair when assessing my car!

Fantastic customer service while getting my oil changed

All of the techs are amazing! great prices and service. matt especially!!

thanks Mett Paul and the other guy. They are very professional and patient.??????

Matt is so professional and always seems to be looking out for the customer.

????? I had an excellent experience at Jiffy Lube today. Matt and his team were amazing from start to finish. They took the time to really look over my 20-year-old Ford F-150 and clearly explained what it needed now versus what could wait. I really appreciated how transparent and honest they were—no pressure, just helpful guidance. Matt also helped me put together a clear schedule for future maintenance, which gave me a lot of confidence in keeping my truck running strong. Professional, knowledgeable, and genuinely helpful service. Highly recommend this location and team!

It's the only place in town that accepts old radiator coolant.

Matt was very communicative, explaining everything that was done and needed to be done very clearly. I felt he was very kind, and wanted me to feel taken care of.

I really like the team at this location. They are polite, timely, and do good work.

Stopped in for an inspection- usually don’t enjoy dealing with anything Car related…. But I have to say that this will be my new car stop. Matt was so kind and personable! Very informative and made my experience here a breeze and super comfortable! Thanks Matt! You and your guys here are what make people wanna come back for business!

I was in and out in 10 minutes for oil change.

Great help fast staff

Helpful and good service. Polite and generous.

Christian was very helpful checked all my fluids reset my light he is an amazing tech I will be back