Customer Reviews for Jiffy Lube 6744 NE Bothell Way, Kenmore, WA, 98028-4822
Customers at NE Bothell Way talk about:
Customer service
Service speed
Workmanship quality
Trust
Value
Brian B.
Sep 09, 2025
Shawn C.
Aug 15, 2025
**????? Highly Recommend Jiffy Lube on Bothell Way & 68th Ave – Riley & Josh Are Awesome!** I recently visited the Jiffy Lube on Bothell Way and 68th Ave, and I couldn’t be happier with the service! Even though they were already helping another customer, Riley (the GM) greeted me right away and was super friendly. He took the time to walk me through my service options without any pressure. Once my car was in the shop, both Riley and Josh (the hood tech) worked together seamlessly. What really impressed me was that even though I hadn’t mentioned it, they noticed my oil was extremely low (my oil light had flickered a few times before). Riley explained how driving with low oil can cause gunk buildup and recommended a product to help break it down—which made a *huge* difference! Josh even showed me the before-and-after of my oil, and the improvement was clear. I also opted for another product to help prevent oil burn, and their suggestions were honest and made sense. The whole experience was efficient (under 30 minutes!) yet never felt rushed. Riley and Josh were knowledgeable, respectful, and gave me their full attention. Plus, they mentioned you can stop by anytime for a quick oil top-off between changes—how convenient! I’ll definitely be returning and highly recommend this location, especially if you want honest, friendly, and expert service. Thanks, Riley and Josh!
Owl S.
Aug 13, 2025
These guys were so helpful. I popped in to get my fluids checked, and as I was leaving, my car wouldn’t stay on. They spent several minutes with me, helping me figure out what the problem was. They told me it was likely a problem with the fuel injection, and told me they weren’t equipped to fix it there, but directed me to the full service jiffy lube up the road, where the staff did in fact fix the issue right away. It turned out that the throttle body needed to be cleaned off, and that was all. Thanks guys!
Catherine B.
Aug 13, 2025
Exceptional service today. Thank you so much!
Casey S.
Aug 09, 2025
Mery R.
Aug 09, 2025
Mikayla S.
Aug 08, 2025
Riley and crew were very kind and helpful in getting my oil changed and engine/cabin air filters replaced. Topped off all the fluids and checked lights and tires as well. They made getting the “routine” maintenance done, easy. Thank you!
Akash P.
Aug 07, 2025
Hayden N.
Aug 07, 2025
This location has always been so accommodating every time I’ve been here. Just today I showed up 10 minutes before they closed and they still serviced me and were super nice and chill. They changed my oil real quick and easy and I was back in the road in no time. Would give 6/5 if I could.
Shmuel Y.
Aug 06, 2025
Niko L.
Aug 02, 2025
Jonathan A.
Aug 02, 2025
Jessica B.
Aug 02, 2025
Ezra W.
Aug 02, 2025
Doron K.
Jul 31, 2025
MasterBlaster
Jul 30, 2025
Quick and professional
Cliff
Jul 30, 2025
Nick A.
Jul 29, 2025
Quick and easy
Stacey B.
Jul 29, 2025
Karie D.
Jul 29, 2025
Quick, informative, helpful. I’ll be back!
Loryn J.
Jul 29, 2025
The technicians were very efficient. It honestly seemed like they were having a great time working. They had some really cool call and response type communication which was cool to experience.
Greg K.
Jul 27, 2025
Friendly place, quick service, did a great job on an oil change. I needed to get my oil changed before I started a cross country trip, they fit me in at the last minute and finished by the time I got back from a walk.
Eia W.
Jul 26, 2025
taylor.evan77
Jul 26, 2025
Great service! In and out so quick, it can only be described as a “jiffy”!!
Teagan B.
Jul 26, 2025
The guys were great, Shane and Riley helped with everything!
Zain Z.
Jul 23, 2025
conner53
Jul 23, 2025
Rachel C.
Jul 23, 2025
Amazing team and service! I was very pleased and impressed!
Pidge R.
Jul 23, 2025
Folks were very quick and efficient even in the sun. I appreciated that they took time to explain to me what changes needed to happen and what impact they might have on my vehicle in the future. Thanks!
Nicolae G.
Jul 23, 2025
Very friendly, fast and profesional service.
ydh28 A.
Jul 23, 2025
Leah T.
Jul 23, 2025
Wyatt D.
Jul 23, 2025
Great service, only about 15 mins for an oil change! Would comeback again!
Porus A.
Jul 16, 2025
Robert L.
Jul 16, 2025
David F.
Jul 15, 2025
Fast service, friendly attendant, didn’t try to sell me anything I didn’t need. I’ll be back here again.
Kip K.
Jul 12, 2025
Great quick service. Very helpful in recommending services to help with engine of our Kia. It burns oil quickly. Thorough professional and courteous service. Thank you
Denchik P.
Jul 12, 2025
Great service!!
D D.
Jul 11, 2025
Wow ... I already appreciated this location during my initial encounter with them last summer, but my recent visit was the clincher. Hire more Rileys, please. ??
Dan P.
Jul 09, 2025
Great experience at this Jiffy Lube. Riley was insanely helpful and upfront with everything they were doing and also changed a couple of my filters they noticed were starting to get dirty. Even with waiting for the car in front of me to get done and the filter changes(which they happen to be out of stock of and they still went and bought me one at a nearby auto shop)(way above and beyond) the whole process took just over a half hour and now I’m finally set again for awhile. Huge shout out Riley and the nameless hands that I felt under my car. For sure comin back to this location
steven V.
Jul 09, 2025
Quick service, very polite staff.
M K.
Jul 08, 2025
Stacey G.
Jul 08, 2025
Friendly, quick and professional
Parker D.
Jul 08, 2025
Friendly and Fast
Alysia M.
Jul 03, 2025
Thisismydisplayname1239
Jun 23, 2025
Always professional and quick.
Aaron
Feb 25, 2025
Super fast and professional. No complaints!
PeanutButterBrisket
Feb 25, 2025
G. M.
Oct 16, 2024
Victoria A.
Jun 07, 2019
Really fast and professional and helpful.