Customer Reviews for Jiffy Lube 4000 SW ALASKA ST, SEATTLE, WA, 98116-4529

I once went here about 20 years ago and the service was okay. But since my long-time place of oil changes in the past decade went out of business, Pep Boys a few blocks away from this JL location, I've started going back here. And the service is now fantastic. I'll keep coming here from now on.

Chris and Shawn

Not too pushy. Gave me a rundown of the usual add ons and asked if I noticed any issues before offering/recommending them. Quick service.

I apperciate the great work. Alyssa is awesome and so is the whole team

Love alyssa she rocks, ill be coming back for more services

Love this shop. Gets very busy, ill be back soon

Come in yesterday for an oil change. Alyssa helped out. She's also really pretty ?? ill come back for more services

Alyssa is efficient, knowledgeable and very sweet. Loved our conversation and how kind she is, we need more women like her in these kind of environments.

Alyssa is amazing. I will come back for more services ??

Dash and Chris were great. Long wait to get in but once I was in, Dash did a great job of getting everything done in a timely manner.

Junior and Chris were great

Chris & Mike were very friendly and helpful!

Jack and Chris were super helpful and great. I will definitely be coming back here again.

Chris and Saela crushed it, this location is great, quick and professional as always

Jack and Chris did an efficient oil change

Saela and Chris were a great help today. Always appreciate the friendliness of the staff at this Jiffy Lube!

Dashed was very professional.

Junior & Chris did my oil change fast!

Brian and Chris did a great job ??

Chris and Saela are quick, proficient, and courteous.

Brian and Chris did a fast and great job changing my oil. In and out in 15min.

Junior gave me an accurate wait time which was nice since last time I waited much longer than quote. Chris was very nice and fast in changing my oil

Chris and Junior took great care of me!

Brian and Chris and team were great . Will be back

Excellent customer service. Fast oil change service!!

Loved the service

Brian and Chris were effective and kind. Good customer service!

Justin, the manager at Jiffy Lube in West Seattle, is absolutely amazing. I’ve always trusted Jiffy Lube for my oil changes, and during one of my last two visits to the Covington location, they ended up breaking my oil pan. When I raised the issue, they argued with me about covering the cost of the replacement. Although the problem happened at a different location, Justin handled the situation completely differently. He and his team were incredibly friendly and professional. They replaced the damaged part with one that’s less likely to break during future oil changes—completely free of charge—and even provided a complimentary oil change to make up for my previous experience. I will absolutely make it a priority to return to Justin and his team for all my future oil changes. Phenomenal customer service and outstanding professionalism.

Always great service, quick easy without the hard upsells

Had a great oil change experience here. The employees made preventative recommendations on top of the oil change, and explained why they would be beneficial but didn't make me feel pressured to make any purchases. Service was quick, and I would highly recommend this location for any service needs.

Tom and Chris were very helpful .. awesome support

Did excellent service on my vehicle

They were great!

They got me right in, were courteous, answered my questions and provided prompt service at a reasonable price.

Great service! Fast and easy!

Customer service was great !

Good service and nice guys

The service technicians were very nice and quick to get started on my car and had me in and out with little to no wait time

Fast, friendly and professional service! My go to place for oil changes in the area. Junior was especially helpful!

The team did great thanks to Dustin and his team